AVAILABILITY CONFIRMED
We confirm that the exact diamond remains available. Another diamond will never be substituted without your written approval.
ASTRELI SECURE DELIVERY
Insured from us
to you.
Every diamond is checked against its grading report before dispatch. Orders are sent through a tracked, fully insured delivery service and require a signature upon receipt.
Astreli remains responsible for the diamond until it has been successfully delivered and signed for.
THE DELIVERY PROCESS
Protected at every step.
INSPECTION AND VERIFICATION
The diamond is checked against its grading report and the agreed inspection requirements before dispatch.
INSURED DISPATCH
The order is sent through a tracked, insured delivery service in discreet packaging.
SIGNED DELIVERY
Tracking information is provided after dispatch and a signature is required upon receipt.
CLEAR BEFORE PAYMENT
Your written proposal will confirm:
- The exact diamond and grading-report number
- The expected inspection and delivery schedule
- The destination and delivery method
- Insurance for the full agreed purchase value
- Any delivery charges
- Applicable taxes, duties or destination costs
- The procedure if a shipment is delayed, lost or damaged
- The applicable return terms
An exact estimated schedule is confirmed in the written proposal before payment.
DELIVERY GUIDANCE
Need a delivery estimate?
Tell us the destination and selected diamond. We will confirm availability, expected timing and the complete delivered price.
ASK ASTRELI →